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2020 Agenda

New to NRF NXT? We’re busy building another dynamic program, so check back often to view what's been added to the 2020 agenda.

Tuesday, July 14

10:00 - 6:00pm

10:00 - 6:00pm 251
Get VIP treatment when you arrive at NRF NXT 2020! Enjoy complimentary drinks and snacks and grab a swag bag.

12:00 - 2:00pm

12:00 - 2:00pm 251
This luncheon is not just a time to welcome to your colleagues at NRF NXT 2020 but to say farewell to retail executives at NRFtech 2020.

4:30 - 5:00pm

4:30 - 5:00pm 236
As a retail design, merchandising and brand consultant, David Kepron draws on 25 years of work as an architect, artist and educator. His multidisciplinary approach to the design of hospitality experiences and shopping places focuses on... learn more
David Kepron
VP, Global Design Strategies, Premium Distinctive Brands
Marriott International

5:00 - 5:30pm

5:00 - 5:30pm 236
Visionary keynotes from industry leaders will provide context around why a topic matters, specifically now. Keynote sessions will seek to inspire action and excellence.

5:30 - 7:00pm

5:30 - 7:00pm 251
Start the show off right at this Orange County costal retreat. Enjoy award-winning cocktails and hors d'oeuvres.

Wednesday, July 15

6:00 - 7:30am

6:00 - 7:30am 251
Pre-registration required. Sign-up when you register for NRF NXT or through the dashboard after registration has been completed. Experience the challenge of a high-intensity circuit class (the Boot Camp) outdoors on the beautiful, natural... learn more

6:30 - 7:30am

6:30 - 7:30am 251
Pre-registration required. Sign-up when you register for NRF NXT or through the dashboard after registration has been completed. Start the day with a Vinyasa flow yoga class overlooking the Pacific.

8:30 - 9:00am

8:30 - 9:00am 251
Rise and shine, it’s coffee time! Grab a bite and fuel up for a big day of digital retail insights.

9:00 - 9:30am

9:00 - 9:30am 236
Visionary keynotes from industry leaders will provide context around why a topic matters, specifically now. Keynote sessions will seek to inspire action and excellence.

9:30 - 10:00am

9:30 - 10:00am 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

10:00 - 10:30am

10:00 - 10:30am 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

10:30 - 11:00am

10:30 - 11:00am 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

11:00 - 11:15am

11:00 - 11:15am 251
Enjoy an array of sweet and salty treats and network with like-minded professionals.

11:15 - 12:15pm

11:15 - 12:15pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
11:15 - 12:15pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
11:15 - 12:15pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
11:15 - 12:15pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
11:15 - 12:15pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
11:15 - 12:15pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
Ben Halliwell
VP, Customer Personalization
Inspire Brands

12:30 - 2:00pm

12:30 - 2:00pm 251
Enjoy lunch and catch up with old (and new) friends.

2:15 - 2:45pm

2:15 - 2:45pm 236
Visionary keynotes from industry leaders will provide context around why a topic matters, specifically now. Keynote sessions will seek to inspire action and excellence.

2:45 - 3:15pm

2:45 - 3:15pm 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

3:15 - 3:45pm

3:15 - 3:45pm 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

3:45 - 4:15pm

3:45 - 4:15pm 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

4:15 - 5:00pm

4:15 - 5:00pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
4:15 - 5:00pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
4:15 - 5:00pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
4:15 - 5:00pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
4:15 - 5:00pm 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
4:15 - 5:00pm 246
While retailers continue investing in faster delivery, the profitability of eCommerce shrinks. How are retailers addressing this conundrum? Is fast delivery good for communities and the environment? Furthermore, lockers, smart keys,... learn more
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research

5:15 - 5:45pm

5:15 - 5:45pm 236
In highly competitive consumer environments, innovative growth companies rely on an experimentation-led strategy to drive new customer acquisition. Companies like Dollar Shave Club, HP Instant Ink, and The Motley Fool create agile, digital... learn more
Chris Goward
Founder and CEO
Widerfunnel
@chrisgoward

6:30 - 7:00pm

6:30 - 7:00pm 251
Grab a drink and unwind from the day. Expand your professional reach and mix & mingle with colleagues.

7:00 - 8:30pm

7:00 - 8:30pm 251
Join us on the lawn for a night to remember! Enjoy a world-class dinner and signature cocktails.

Thursday, July 16

6:16 - 7:30am

6:16 - 7:30am 251
Pre-registration required. Sign-up when you register for NRF NXT or through the dashboard after registration has been completed. Start the day with a mindful stretch and warm up. Then, explore a guided run/walk along the Dana Point Coast... learn more

6:30 - 7:30am

6:30 - 7:30am 251
Pre-registration required. Sign-up when you register for NRF NXT or through the dashboard after registration has been completed. Start the day with a Vinyasa flow yoga class overlooking the Pacific.

8:00 - 8:30am

8:00 - 8:30am 251
Rise and shine, it’s coffee time! Grab a bite and fuel up for a big day of digital retail insights.

8:30 - 9:00am

8:30 - 9:00am 236
Visionary keynotes from industry leaders will provide context around why a topic matters, specifically now. Keynote sessions will seek to inspire action and excellence.

9:00 - 9:30am

9:00 - 9:30am 241
Case Studies will take a closer look at specific, hyper-relevant facets of that topic through brand-specific examples of success and failure.

9:30 - 10:00am

9:30 - 10:00am 241
Leverage testing and optimization tools, to improve website conversion and user experience.
Neena Vicente
AVP, Global eCommerce
Celebrity Cruises, Inc.

10:00 - 11:00am

10:00 - 11:00am 246
Deep Dives or tactic presentations will take place on Wednesday and Thursday and will be discussions on specific topics. Attendees will be given a series of tactically oriented how-to presentations and the opportunity to both organically... learn more
Neena Vicente
AVP, Global eCommerce
Celebrity Cruises, Inc.
10:00 - 11:00am 246
Best practice roadmap for building the most actionable and transformative shopper segmentations.

11:00 - 11:30am

11:00 - 11:30am 236
Visionary keynotes from industry leaders will provide context around why a topic matters, specifically now. Keynote sessions will seek to inspire action and excellence.

11:30 - 12:00pm

11:30 - 12:00pm 251
Before leaving Dana Point, California, indulge in some light fare and last-minute conversations. If you have to catch a flight, grab your lunch to go!