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Agenda

NRF NXT ALL ACCESS is a 3-day online event for retail ecommerce and digital marketing professionals. Programming consists of live sessions, a virtual Expo and many opportunities to network with attendees.

All sessions will be available to view post-show and registration is free!

Monday, July 20

11:00 - 11:45am EDT

11:00 - 11:45am EDT 291
American Express Theatre
In this keynote session, tech entrepreneur Magdalena Yesil will share insights and stories from her 40+ years investing in some of Silicon Valley's top companies, including the successes and setbacks that happened along the way. Ms.... learn more
Magdalena Yesil
Co-founder and Executive Chair
Informed

11:45 - 12:30pm EDT

11:45 - 12:30pm EDT 291
American Express Theatre
Hear successful retail executives speak to their approaches on leadership. How do they steer their companies and teams through tough times? What have they learned in the past few months?  What motivates and connects them to a globally... learn more
Jill Dvorak
VP, Content and Retail Strategy
National Retail Federation
Moderator
Brian Seewald
SVP, eCommerce
EXPRESS
Amber Selking PhD
Founder and Performance Consultant
Selking Performance Group
@ChampMindsets

12:30 - 1:00pm EDT

12:30 - 1:00pm EDT 251
Take this time to stretch your legs, grab something to eat, check on the kids, or get some fresh air. We'll see you back here in 30 minutes.

1:00 - 1:45pm EDT

1:00 - 1:45pm EDT 251
The NRF NXT ALL ACCESS virtual Expo connects you directly with the industry's leading solution providers, giving you the chance learn about the latest tech, hold private chats with sponsors, view product demos and more.

1:00 - 1:45pm EDT

1:00 - 1:45pm EDT
1:00 - 1:45pm EDT 296
Exhibitor Big Ideas Theatre
Contact centers today are under increasing pressure to do more with less. Have you ever thought about turning your contact center team into a consistent source of revenue for your organization? Join Gladly as we discuss actionable... learn more
Pete Chow
Value Consulting
Gladly
Theresa Do
Sr. Solutions Consultant
Gladly
Victoria Tse
Head of Events
Gladly
1:00 - 1:45pm EDT 296
Exhibitor Big Ideas Theatre
For many retail and e-commerce brands, text messaging has proven to be an effective channel for reaching shoppers and driving incremental revenue. Learn how protective skincare brand Supergoop! uses text message marketing to engage mobile-... learn more
Caroline Homlish
Vice President of Direct to Consumer
Supergoop!
Julia Trischetta
Director of Client Strategy
Attentive
1:00 - 1:45pm EDT 296
Exhibitor Big Ideas Theatre
Your customers expect convenient, seamless brand experiences and compressed fulfillment timeframes. However, omnichannel complexity makes it challenging to meet customer expectations with a focus on profitability, especially when inventory... learn more
Jim Barnes
CEO
enVista

1:45 - 2:30pm EDT

1:45 - 2:30pm EDT 291
American Express Theatre
Faster is increasingly considered better — but at what cost? Customer-centric ecommerce means retail delivery expectations are at an all-time high, with shoppers demanding both fast and free. This informal give-and-take will explore... learn more
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research

2:30 - 3:15pm EDT

2:30 - 3:15pm EDT 251
The NRF NXT ALL ACCESS virtual Expo connects you directly with the industry's leading solution providers, giving you the chance learn about the latest tech, hold private chats with sponsors, view product demos and more.

2:30 - 3:15pm EDT

2:30 - 3:15pm EDT
2:30 - 3:15pm EDT 296
Exhibitor Big Ideas Theatre
Navigating the varying surges of COVID cases throughout the country, anticipating when the “norm” will be restored, and a national movement calling for racial equality have left people confused, frustrated, anxious and hungry... learn more
Amy Vale
CMO
Dosh
2:30 - 3:15pm EDT 296
Exhibitor Big Ideas Theatre
The top online marketplaces in the world transacted over $2 trillion in 2019, accounting for 58% of global online sales. The marketplace model has enabled top retailers like Amazon and Walmart to platform their businesses into dominant... learn more
Tom McFadyen
President and CEO
McFadyen Digital
2:30 - 3:15pm EDT 296
Exhibitor Big Ideas Theatre
As the world of omnichannel retailing has been flipped on its head, the most successful retailers are those who have responded with speed and agility. With constant change being the new normal, this agile mindset is crucial for retail... learn more
Kevin Swanwick
Sr. Director, Retail Solutions
Manhattan Associates
Brendan Witcher
VP and Principal Analyst, Digital Business Strategy
Forrester Research

Tuesday, July 21

11:00 - 11:45am EDT

11:00 - 11:45am EDT 291
American Express Theatre
Everyone’s looking for leverage from ML and AI. But there’s a yawning gap between statistical performance and business results. Picking the right issues, getting good (enough) data, using the right analytic approach, executing... learn more
Cesar Brea
Partner
Bain & Company
Rob Schmults
Executive Board
MidOcean Partners

11:45 - 12:30pm EDT

11:45 - 12:30pm EDT 291
American Express Theatre
A lot has changed in the platform space in the last few years. Some feel traditional enterprise solutions have lost traction, many brands are pivoting to smaller/younger offerings, there are many new providers. Preferred technology stacks... learn more
Jason
Chief Commerce Strategy Officer
Publicis

12:30 - 1:00pm EDT

12:30 - 1:00pm EDT 251
Take this time to stretch your legs, grab something to eat, check on the kids, or get some fresh air. We'll see you back here in 30 minutes.

1:00 - 1:45pm EDT

1:00 - 1:45pm EDT 251
The NRF NXT ALL ACCESS virtual Expo connects you directly with the industry's leading solution providers, giving you the chance learn about the latest tech, hold private chats with sponsors, view product demos and more.

1:00 - 1:45pm EDT

1:00 - 1:45pm EDT
1:00 - 1:45pm EDT 296
Exhibitor Big Ideas Theatre
Contact centers today are under increasing pressure to do more with less. Have you ever thought about turning your contact center team into a consistent source of revenue for your organization? Join Gladly as we discuss actionable... learn more
Pete Chow
Value Consulting
Gladly
Theresa Do
Sr. Solutions Consultant
Gladly
Victoria Tse
Head of Events
Gladly
1:00 - 1:45pm EDT 296
Exhibitor Big Ideas Theatre
For many retail and e-commerce brands, text messaging has proven to be an effective channel for reaching shoppers and driving incremental revenue. Learn how protective skincare brand Supergoop! uses text message marketing to engage mobile-... learn more
Caroline Homlish
Vice President of Direct to Consumer
Supergoop!
Julia Trischetta
Director of Client Strategy
Attentive
1:00 - 1:45pm EDT 296
Exhibitor Big Ideas Theatre
Your customers expect convenient, seamless brand experiences and compressed fulfillment timeframes. However, omnichannel complexity makes it challenging to meet customer expectations with a focus on profitability, especially when inventory... learn more
Jim Barnes
CEO
enVista

1:45 - 2:30pm EDT

1:45 - 2:30pm EDT 291
American Express Theatre
COVID-19 has rapidly transformed the way we live, consume, and shop in the short term – and what consumers want from retailers may change significantly in the long term because of this crisis. We know that shifts in consumer needs... learn more
Joe Beier
Executive Vice President
GfK Consumer Insights
Rachel Bonsignore
Senior Consultant
GfK Consumer Life

2:30 - 3:15pm EDT

2:30 - 3:15pm EDT 251
The NRF NXT ALL ACCESS virtual Expo connects you directly with the industry's leading solution providers, giving you the chance learn about the latest tech, hold private chats with sponsors, view product demos and more.

2:30 - 3:15pm EDT

2:30 - 3:15pm EDT
2:30 - 3:15pm EDT 296
Exhibitor Big Ideas Theatre
Navigating the varying surges of COVID cases throughout the country, anticipating when the “norm” will be restored, and a national movement calling for racial equality have left people confused, frustrated, anxious and hungry... learn more
Amy Vale
CMO
Dosh
2:30 - 3:15pm EDT 296
Exhibitor Big Ideas Theatre
The top online marketplaces in the world transacted over $2 trillion in 2019, accounting for 58% of global online sales. The marketplace model has enabled top retailers like Amazon and Walmart to platform their businesses into dominant... learn more
Tom McFadyen
President and CEO
McFadyen Digital
2:30 - 3:15pm EDT 296
Exhibitor Big Ideas Theatre
As the world of omnichannel retailing has been flipped on its head, the most successful retailers are those who have responded with speed and agility. With constant change being the new normal, this agile mindset is crucial for retail... learn more
Kevin Swanwick
Sr. Director, Retail Solutions
Manhattan Associates
Brendan Witcher
VP and Principal Analyst, Digital Business Strategy
Forrester Research

Wednesday, July 22

11:00 - 11:45am EDT

11:00 - 11:45am EDT 291
American Express Theatre
Google’s recent announcement that it would soon block third-party cookies has significant implications for marketers and adtech alike. Ben Halliwell, VP of customer personalization for Inspire Brands, helms a casual conversation that... learn more
Ben Halliwell
VP, Customer Personalization
Inspire Brands

11:45 - 12:30pm EDT

11:45 - 12:30pm EDT 291
American Express Theatre
In highly competitive consumer environments, businesses struggle to know how to stay ahead of the competition. Would you like to know the secrets of the leading brands?  Dollar Shave Club has found out how to design dramatically... learn more
Tsega Dinka
VP, Digital Product
Dollar Shave Club
Chris Goward
Founder and CEO
Widerfunnel

12:30 - 1:00pm EDT

12:30 - 1:00pm EDT 251
Take this time to stretch your legs, grab something to eat, check on the kids, or get some fresh air. We'll see you back here in 30 minutes.

1:00 - 1:45pm EDT

1:00 - 1:45pm EDT 291
American Express Theatre
With nearly 68% of the U.S. population streaming audio, it's undeniable: the audio revolution is here showing and no signs of slowing down. From a rise in podcast development, massive increases in consumer listening and the development... learn more
Brian Berner
Head of N.A. Advertising Sales
Spotify
@spotify