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SEPTEMBER 13–15, 2021 | VIRTUAL |
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Who Attends
Topics
Content Advisory Group
Networking
Sponsor Packages
Sponsor Gallery
Who Attends
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Exhibitor Big Ideas
Monday, July 20
1:00pm
–1:45pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
From contact center to revenue generator
Pete Chow
Value Consulting
Gladly
Theresa Do
Sr. Solutions Consultant
Gladly
Monday, July 20
1:00pm
–1:45pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
How Supergoop! uses text message marketing to engage shoppers in a mobile-first world
Caroline Homlish
Vice President of Direct to Consumer
Supergoop!
Julia Trischetta
Director of Client Strategy
Attentive
Monday, July 20
1:00pm
–1:45pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
Omnichannel agility - Maximizing customer service and profitability
Jim Barnes
CEO
enVista
Brian Kilcourse
Managing Partner
Retail Systems Research
Monday, July 20
2:30pm
–3:15pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
2020: The year that demanded the reimagination of the marketers playbook
Justin Unger
Director, Strategic Partnerships
Dunkin' Brands
Amy Vale
CMO
Dosh
Monday, July 20
2:30pm
–3:15pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
Marketplaces: The future of digital retail
Tom McFadyen
President and CEO
McFadyen Digital
Monday, July 20
2:30pm
–3:15pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
Omnichannel transformation: The new constant
Amy Tennent
Sr. Director, Product Management
Manhattan Associates
Brendan Witcher
VP and Principal Analyst, Digital Strategy
Forrester Research
Tuesday, July 21
1:00pm
–1:45pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
From contact center to revenue generator
Pete Chow
Value Consulting
Gladly
Theresa Do
Sr. Solutions Consultant
Gladly
Tuesday, July 21
1:00pm
–1:45pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
How Supergoop! uses text message marketing to engage shoppers in a mobile-first world
Caroline Homlish
Vice President of Direct to Consumer
Supergoop!
Julia Trischetta
Director of Client Strategy
Attentive
Tuesday, July 21
1:00pm
–1:45pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
Omnichannel agility - Maximizing customer service and profitability
Jim Barnes
CEO
enVista
Brian Kilcourse
Managing Partner
Retail Systems Research
Tuesday, July 21
2:30pm
–3:15pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
2020: The year that demanded the reimagination of the marketers playbook
Justin Unger
Director, Strategic Partnerships
Dunkin' Brands
Amy Vale
CMO
Dosh
Tuesday, July 21
2:30pm
–3:15pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
Marketplaces: The future of digital retail
Tom McFadyen
President and CEO
McFadyen Digital
Tuesday, July 21
2:30pm
–3:15pm EDT
Exhibitor Big Ideas
Exhibitor Big Ideas Theatre
Omnichannel transformation: The new constant
Amy Tennent
Sr. Director, Product Management
Manhattan Associates
Brendan Witcher
VP and Principal Analyst, Digital Strategy
Forrester Research
