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Omnichannel agility - Maximizing customer service and profitability

Tuesday, July 21
1:00pm
–1:45pm EDT
Exhibitor Big Ideas Theatre
Omnichannel agility - Maximizing customer service and profitability

Your customers expect convenient, seamless brand experiences and compressed fulfillment timeframes. However, omnichannel complexity makes it challenging to meet customer expectations with a focus on profitability, especially when inventory dollars have been steadily climbing since 2012.

In this session, learn how to:
•    Strategically foster omnichannel agility
•    Optimize enterprise inventory visibility and omnichannel order orchestration
•    Leverage AI-powered dynamic inventory allocation and fulfillment
•    Improve gross margin inventory return on inventory investment (GMROII)
•    And enhance the customer experience to drive sales

Take away actionable ideas and hear how leading brands have been able to rapidly adapt and accelerate omnichannel during this unprecedented chapter.

Jim Barnes
CEO
enVista
Brian Kilcourse
Managing Partner
Retail Systems Research