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Using data to transform customer loyalty

Monday, July 22
5:05pm
–5:25pm
American Express Stage, Four Seasons Ballroom, Level 2
Using data to transform customer loyalty

Learn how a highly-personalized and tiered loyalty program is the way of the future for DSW Inc. (Designer Brands) making every member feel like a VIP when they shop.

Julie Roy
VP, CRM, Digital, and Customer Insights & Analytics
DSW Inc.
@DSW
Brian Seewald
SVP, Customer Experience & Operations
DSW Inc.
@beez444