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Who owns the customer at your organization?

Wednesday, July 24
10:20am
–11:00am
American Express Stage, Four Seasons Ballroom, Level 2
Who owns the customer at your organization?

Listen to heads of ecommerce, customer experience, digital and marketing discuss the ways that their retail organization manages their customer data.

Jeffrey Rayport
Faculty
Harvard Business School
@jeffreyrayport
Moderator
Anne Berger
VP, Corporate Marketing
Hornblower Cruises and Events
Mike Earl
Head of Brand Marketing and Retail
Dolls Kill
Ben Halliwell
VP, Customer Personalization
Inspire Brands